Long Island & NYC

IT support and cybersecurity for businesses that can't afford downtime

From help desk and WiFi troubleshooting to cybersecurity audits and network installations, ShieldWave IT keeps your systems running, your data safe, and your team working — on-site or remote.

Serving Nassau County, western Suffolk County, Manhattan, and downtown Brooklyn

Request your free assessment

No obligation. Takes about a minute.

Or call (516) 306-2408

IT problems don't wait for a good time

A slow network. A phishing email that got through. A WiFi dead zone at the register. Small issues become expensive ones when there's no one watching. ShieldWave IT gives your business the same level of IT support larger companies rely on — sized and priced for a local business.

What we handle, so you don't have to

Help desk support

Level 1 & 2 support for PCs and mobile devices — Windows and Android. Most issues resolved remotely, same day.

Cloud administration

Microsoft 365 and Google Workspace setup, user accounts, email, and spam filtering so your tools just work.

Networking & WiFi

Switches, routers, internet circuits, and blanket WiFi coverage for offices and retail spaces — installed right the first time.

Cybersecurity

Antivirus, firewalls, secure web gateways, vulnerability scanning, remote access, and phishing prevention.

Built around how small businesses actually work

Real response times — a call reaches a person, not a queue.
On-site when it matters, remote when it's faster.
Flat, predictable pricing — no surprise invoices.
One point of contact for everything.

Not sure where your IT stands?

Get a free, no-obligation IT assessment. We'll look at your network, your security posture, and your day-to-day setup — no pressure, no jargon.

Request your free assessment